Desktop/customer support

Application Tech Support Practitioner, you will be responsible for providing exceptional customer service operations to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, utilizing exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: – Provide exceptional customer service operations to clients, accurately defining client issues and designing resolutions based on deep product knowledge. – Act as the ongoing interface between the client and the system or application, utilizing exceptional communication skills to keep our world-class systems running. – Interpret and design resolutions based on deep product knowledge, utilizing exceptional communication skills to keep our world-class systems running. – Utilize desktop transformation skills to provide exceptional customer service operations to clients. Professional & Technical Skills: – Must To Have Skills: Strong customer service operations skills. – Good To Have Skills: Desktop Transformation. – Exceptional communication skills. – Deep product knowledge. – Ability to accurately define client issues. – Ability to interpret and design resolutions based on deep product knowledge. Additional Information: – The candidate should have a minimum of 0-2 years of experience in customer service operations. – The ideal candidate will possess a strong educational background in information technology operations, computer science, or a related field, along with a proven track record of delivering exceptional customer service operations. – This position is based at our Jaipur office. Role & responsibilities

Preferred candidate profile

Perks and benefits