Dermatology Service Representative

• Serve as the first point of contact for patients, ensuring a welcoming and professional experience that reflects our commitment to top-tier dermatological care.
• Schedule and manage patient appointments efficiently, utilizing specialized software to optimize clinic flow and minimize wait times.
• Collect and verify patient insurance information, assisting with coverage inquiries and ensuring a seamless billing process.
• Educate patients about dermatological treatments and procedures, providing clear explanations to enhance their understanding and comfort.
• Maintain accurate patient records, ensuring compliance with HIPAA regulations and facilitating smooth communication between healthcare providers.
• Coordinate with medical staff to prepare for patient visits, including obtaining necessary medical histories and test results.
• Handle patient inquiries and concerns with empathy and professionalism, resolving issues promptly to enhance patient satisfaction.
• Assist in marketing initiatives, promoting dermatology services through social media and community outreach to increase patient engagement.
• Monitor and maintain the cleanliness and organization of the reception area, creating a pleasant environment for patients.
• Stay current with dermatology trends and terminology, participating in ongoing training to better serve our diverse patient population.

Please send us your CV to: WhatsApp 0522480207